Twilio + biadirect
Send SMS follow-ups from Instagram DM conversations using Twilio messaging infrastructure.
Get StartedWhat You Can Do with Twilio + biadirect
- ✓SMS follow-ups from DM leads
- ✓Phone number collection via DM
- ✓Multi-channel communication
- ✓Automated SMS reminders
How to Connect Twilio
Create Your biadirect Account
Sign up at sociahive.com and connect your Instagram Business or Creator account. No messaging credentials needed yet.
Find Twilio in Integrations
Open your biadirect dashboard, go to Settings > Integrations, and select Twilio from the Messaging section.
Authorize Twilio
Click "Connect" and complete the Twilio authorization flow to grant biadirect read and write access.
Set Up Your Twilio Workspace
Enter your Twilio Account SID and Auth Token — biadirect will use your Twilio number to send SMS follow-ups when a DM lead shares their phone number.
Test Your Twilio Connection
Send a test DM to your Instagram account and verify the data flows into Twilio. Check that triggers, events, and data mapping work as expected.
Use Cases with Twilio
Lead Generation
The best Instagram lead generation tool for 2026. Turn comments into qualified leads automatically — biadirect sends personalized DMs, collects contact info, and builds your pipeline 24/7.
Customer Support
Handle FAQ, order inquiries, and support requests automatically via Instagram DM. Reduce response time and free your team for complex issues.
Other Messaging Integrations
Connect Twilio with biadirect
7-day $1 trial included. Plans from $29/mo. Free plan forever — the trial is just $1.
Get Started